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Baldrige A Small Business Bridge to Increase Sales

Mention Baldrige to some small business leaders and receive one of these responses: What’s that? Yes, I know and? Far too hard! Yet this relatively inexpensive  business process improvement resource...

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Why I Love the Attribute Index

Six years ago in July of 2007, I finally broke down and included a performance appraisal assessment, the Attribute Index, within my practice. For many years, I had employed an organizational...

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Are You Missing This in Your Sales Performance Appraisals? Part 2

Much of the focus on sales performance appraisals is on the salesperson and his or her results.  Yet, any assessment should be reviewed first from the person conducting the assessment. Let me give you...

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